HOBART

EU Data Act - Data supply

Under the European Union's Data Act (the "EU Data Act") users of connected products, and of services related to connected products, have rights to certain data generated through the use of those products. You can find detailed information on the EU Data Act and HOBART's approach to it in our Data Act Notice.

How to obtain access to the Product Data of ecomax Products?

Our ecomax products are classified as DA-Products (Direct Access Products). The data for these products is stored in the product's memory and can be accessed directly from there using a USB stick via the existing USB port. Further information can be found in the relevant product manual.

For DA-Product machines that do not have a USB port as standard, you can request a free retrofit using the following form:
(This service is only available to EU Users and for machines purchased after 12/09/2025)

General data:

Machine data:

By submitting this form, I agree to my data being processed for the purpose of contacting me or processing my inquiry. I hereby also confirm my awareness and acceptance of the notes and explanations in the Privacy Policy

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